Lilac Counseling, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (the “Site”). This policy applies solely to information collected through the Site and does not replace the HIPAA Notice of Privacy Practices provided to clients during the intake process.

1. Information We Collect

We may collect the following types of information when you interact with our Site:

A. Personal Information You Voluntarily Provide

• Name

• Email address

• Phone number

• Any information submitted through contact forms

B. Automatically Collected Information

When you browse the Site, we may collect:

• IP address

• Browser type

• Device information

• Pages visited

This data is used for analytics and site improvements.

C. No Therapy or Medical Information Collected Through the Website

We do not collect clinical, diagnostic, or treatment-related information through the Site. HIPAA-protected health information (PHI) is only collected during the therapeutic intake process using secure, compliant systems.

2. How We Use Your Information

Information collected via the Site may be used to:

• Respond to your inquiries

• Provide information about services

• Improve website functionality and user experience

• Maintain security and prevent misuse

We do not sell, rent, or share your information with third parties except as necessary to operate the Site or comply with the law.

3. Cookies & Tracking Technologies

Our Site may use cookies or analytics tools (e.g., Google Analytics) to enhance the user experience. You can disable cookies through your browser settings.

4. Data Protection

We take reasonable steps to protect your information; however, no data transmission over the internet can be guaranteed 100% secure. Submitting information through the Site is done at your own discretion.

5. Links to Third-Party Websites

Our Site may contain external links. We are not responsible for the content or privacy practices of external websites.

6. Children’s Privacy

This Site is not intended for children under 13. We do not knowingly collect personal information from children.

7. Your Choices

You may contact us at any time to:

• Request deletion of your information

• Opt out of email communication

8. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date will reflect revisions.

9. Contact Us

For questions about this Privacy Policy, contact:
Lilac Counseling, LLC
(208) 249-0432
christine@lilaccounseling.net